Privacy Policy

1. About this policy

Mind the Web (“we”, “us”) handles personal data in line with the UK GDPR and the Data Protection Act 2018.

Mind the Web is a brand of Bishamon UK Ltd. (registered in England and Wales, company number 14112043; registered office: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom).

This policy explains what information we collect through the Mind the Web website (the “Site”) and when you contact us or ask us to build a website for you, why we use it, and how we look after it. We are the controller of this personal data.

2. Information we collect

Information you send us: your name, email address, phone number, business name, LINE display name and the details of your enquiry when you contact us by email or LINE.

Information you give us for a website project: text, photos, contact details and other content you provide for us to publish on your website.

Information sent when you visit the Site: technical information such as your IP address, browser type, pages viewed and time of visit, which is sent automatically when a web page is displayed. This is mainly processed by the service providers listed below.

3. How we use it and our lawful basis

• To reply to your enquiry and understand what you need (legitimate interests, or steps before entering into a contract)
• To build and update your website and invoice you (contract)
• To meet our accounting, tax and other legal obligations (legal obligation)
• To keep the Site secure and prevent misuse (legitimate interests)

We do not sell your personal data, and we do not send you marketing emails without your consent.

4. Service providers we use

We use the following services to run the Site and handle enquiries. Each processes information under its own privacy policy.

• Cloudflare, Inc. — website hosting, delivery and security
• Google — delivery of fonts (Google Fonts) and sending and receiving email (Gmail)
• LINE (LY Corporation) — messaging, if you contact us on LINE
• Card payment providers — processing debit and credit card payments

5. International transfers

Because of the services above, your personal data may be processed outside the UK (for example in the EEA, the United States or Japan). Where this happens, it is protected by safeguards recognised under UK law, such as adequacy regulations or standard contractual clauses.

6. How long we keep it

We keep enquiry correspondence for as long as needed to deal with it — normally up to two years after our last contact — and then delete it. Records relating to contracts and accounts are kept for the period required by UK law (usually six years).

7. Cookies

The Site does not currently use cookies or similar technologies that store information on your device. If we introduce analytics or other cookies in future, we will ask for your consent first and update this policy.

8. Your rights

Under UK law you have the right to:

• ask for a copy of your personal data
• ask us to correct inaccurate data
• ask us to delete your data
• ask us to restrict, or object to, our use of your data
• receive your data in a portable format
• withdraw consent at any time, where we rely on consent

To make a request, please contact us using the details below. We will normally respond within one month. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ico.org.uk).

9. Contact us

Mind the Web
Mind the Web is a brand of Bishamon UK Ltd. (registered in England and Wales, company number 14112043; registered office: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom).
Email: [email protected]

10. Changes to this policy

We may update this policy when the law or our services change. We will post any significant changes on the Site.