Terms of Service

1. About these terms

Mind the Web is a brand of Bishamon UK Ltd. (registered in England and Wales, company number 14112043; registered office: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom).

These terms set out the conditions on which Mind the Web (“we”, “us”) provides website design, build and update services (the “Services”) to you. If anything we agree with you individually in a quote or by email differs from these terms, the individual agreement takes priority.

The Services are for business customers only (including sole traders). By placing an order, you confirm that you are acting for the purposes of your business.

2. How the contract is made

After a free consultation, we will email you a quote setting out the work, price, payment timing and schedule. The contract is made when you confirm in writing (for example by email) that you accept the quote.

3. Prices and payment

Prices are as shown on the Site or in your quote. All prices exclude VAT, which is added at the rate in force when we invoice.

You can pay by bank transfer, or by debit or credit card. For one-off plans, we will tell you in the quote when payment is due.

If a payment is overdue, we may, after letting you know, pause work or temporarily take a monthly-plan site offline.

4. Monthly plan

The monthly plan has no set-up fee and costs £29 + VAT per month, with a minimum term of 12 months. It includes:

• building and publishing a site of up to 5 pages (English + Japanese)
• launch, SSL and backups
• one text or photo update each month (unused updates do not roll over)

After the first 12 months you can cancel at any time by email. Cancellation takes effect at the end of the month in which we receive your notice.

If you cancel within the first 12 months, the monthly fees for the rest of the minimum term remain payable.

When you cancel, you can choose either to buy the site (£300 + VAT) or to take it offline. If you buy it, we will hand over the site files once payment has cleared. If you take it offline, we will delete the site data.

5. What we need from you

You will provide, or check, the text, photos, logos and other material and information for your site.

You confirm that you have the right to use any material you give us, and that it is accurate and lawful. You are responsible for any claim by a third party arising from that material.

If material or approvals are late, the launch date may move.

6. Design, revisions and launch

We will provide the Services with reasonable care and skill.

At the design review stage we will make revisions within the scope of your quote. Additional work or major changes outside that scope will be quoted separately.

We may use AI tools for parts of the work. We check everything before it goes live.

7. Ownership and rights

You keep the rights in any material you provide.

For one-off plans, once you have paid in full, you may use the text and design we created for your site freely.

For the monthly plan, you may use the site freely while the contract is in force. We own the site until you buy it; ownership passes to you once the buy-out fee has been paid in full.

We keep the rights in the general code, tools and methods we use to build sites.

We may show the site we build for you as an example of our work, for example on the Site or on social media. If you would prefer us not to, please tell us when you sign up.

8. Domains and third-party services

Where we use services from other companies, such as domains, email or hosting, we will set out their cost and terms in your quote.

We are not responsible for problems caused by outages or changes to third-party services, but we will help where we reasonably can.

9. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

Otherwise, our total liability is limited to the fees you paid us in the 12 months before the claim arose, and we are not liable for loss of profit or indirect loss.

10. Ending the contract

Either of us may end the contract if the other seriously breaches it and does not put it right within 14 days of being notified.

Fees for work done before the contract ends remain payable.

11. Your personal data

Please see our privacy policy.

12. Changes to these terms

We may update these terms when the law or our services change. We will tell existing customers in advance about any change that significantly affects them.

13. Governing law

These terms are governed by the law of England and Wales, and disputes will be dealt with by the courts of England and Wales.

14. Contact us

Mind the Web
Email: [email protected]